Simply return it to us within 30 days of purchase in a resaleable condition – unworn with any original labels attached and any original packaging (including undamaged packaging for items such as shirts, socks and tights) – we will issue you with a full refund.
Please note that personalised items/made-to-order items will be not be eligible for refund or exchange.
Returns can be made instore or can be posted back to us. If you would prefer to post your items back you can do so to:
ATT: Returns, Beat School Uniforms, 6-7 Faircross House, 116 The Parade, High Street, Watford, WD17 1BD
If returning via post, please include:
A copy of the original receipt (instore purchases) or order invoice (online purchases)
We need to be able to verify when your purchase was made to ensure it falls within our 30 day return period.
Your full name, contact number and email address
This is especially important for instore purchases where the receipt will not have any of your details.
The reason for your return (whether it is for refund or exchange)
If you are returning for an exchange, please clearly state what you would like your item exchanged for.
If we receive an item back that is in a resaleable condition but was purchased more than 30 days prior, you will be usually be eligible for an exchange of credit note.
For those instore you will receive a physical credit note with your receipt which we recommend you take a photo of to avoid losing it!
If you have been issued a credit note for an online return then we will email you a copy of the credit note and/or the credit note number.
Credit notes last indefinitely and can be redeemed instore or via phone.
If you are returning an item you suspect to be faulty please get in touch first!
Ideally, send us an email with photos to: info@beatschooluniforms.co.uk
If you are still not sure about your return then please email the same address or give us a call on 020 3362 2930.